Frequently Asked Questions
California's Proposition 65 entitles California consumers to special warnings for products that contain chemicals known to the state of California to cause cancer and birth defects or other reproductive harm if those products expose consumers to such chemicals above certain threshold levels.
On marked glasses, tumblers, and pitchers, California requires the following warning: The materials used as colored decorations on the exterior of this product contain lead and/or cadmium, chemicals known to the State of California to cause cancer and birth defects and other reproductive harm.
On marked figurines, California requires the following warning: This product contains lead, a chemical known to the State of California to cause cancer and birth defects and other reproductive harm.
Q: How can I view the status of my order?
A: Go to the Customer Service, Account Information page. This page lists all your orders. Click the date of the order whose status you wish to view.
Q: What are your shipping costs?
A: You can view an estimate of shipping costs by viewing your cart.However, final shipping costs will be displayed on the Invoice you seebefore confirming your order.
Q: How long does it take for my order to be sent out?
A: All t-shirt orders require a 5 to 10 business day lead time before shipping. This is to account for possible out of stock issues. All the glasses are made to order and require a minimum lead time of 30 days before shipping.
Q: Why do you Offer Priority Shipping?
A: We offer Priority shipping as the best way to send your orders out ot you as quickly and inexpensivesly as possible.
Q: Is there lead in ‘Toon Tumblers®?
A: The “paint” used in ‘Toon Tumblers® is considered lead-free. Even prior to firing, there are negligible parts per million of lead in the images. After firing, even this tiny amount is burnt off, resulting in virtually lead-free images. ‘Toon Tumblers® exceed all FDA and state standards regarding decorated glassware.
Q: Are ‘Toon Tumblers® dishwasher safe?
A: Yes. The images are made of ceramic and are annealed onto the glass at 1200° F. The images are not going anywhere. There are certain considerations that apply to most decorated glassware. Repeated dishwashings will, depending on the hardness of your water, the harshness of your detergent, and the settings on your dishwasher, gradually reduce the gloss on the image over time. We have also learned that Cascade gel can be harmful to the image. If you want to keep your ‘Toon Tumblers® in collectible condition, you should hand-wash them.